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Read about the actions we're taking to support you and our staff in response to the Coronavirus outbreak.
Landlords
We are proud to have one of the largest in-house risk management teams and have designed and built our own risk management system, providing us with complete control over all compliance matters and action items.
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Our site visit app interacts directly with our business operations systems. This helps reduce admin time for our team by streamlining the report generation process and allows our property management professionals more time to concentrate on our customers.
All customers receive unique log ins where they can access up to date information about their account and works across the development. Via this platform customers can access documents and communicate directly with their Property Manager.
Our client portal is available 24 hours a day, 365 days a year and displays real-time information in a clear and logical way. Via this login you can track expenditure, arrears, invoices as well as liaise with your dedicated team member on open projects.
Stringent Financial Management
Continued Compliance
Managing Reputational Risk
Added Value Opportunities
Service charge, rent and insurance premium collection must be effective, transparent and comply with legislation. We are proud of our bespoke system and procedures that deliver rigorous control over service charge expenditure and arrears.
Our bespoke systems and stringent internal processes allow our professionals work with our clients to ensure continued compliance in respect of statutory and regulatory obligations, including health and safety, landlord and tenant matters and employment law.
With the recent media spotlight on the leasehold arrangement we recognise that now more than ever, reputation management is paramount. Understanding this means that we deal with any potential risks in an efficacious, controlled manner and work with our clients to promote positive media messages.
Our senior leadership team can work with our landlord clients to identify added value opportunities to existing assets. Each investment can be reviewed separately and where an opportunity is identified our property management professionals can manage this through to completion.
